Conditions

(1) The 1-Day dated ticket may be cancelled and refunded in full up to 3 days before your visit date (including the day of arrival,e.g. if you have bought a ticket for 4 August, for example, you will have until midnight on 1 August to cancel it). You may cancel your ticket directly from the "My Bookings" section of your Disney Account. If your confirmation e-mail says that your booking can only be cancelled by e-mail, please send your name, the 8-digit booking number, the date of your selected visit and a photo of the ticket (with the legible barcode) or the PDF of your e-ticket to refund.ticket@disneylandparis.com. You will be refunded the full amount as quickly as possible, usually via the same payment method used to buy the ticket. If you would like to change the date of your visit, you will first need to cancel your current ticket and buy a new one for your desired date (subject to availability). Please note that it is not possible to change your visit date via e-mail.